What is a Service-Level Agreement (SLA)?
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What is a Service-Level Agreement (SLA)?
What is a Service Level Agreement (SLA)? If you’ve ever dealt with contracts, you’ll find there are often mechanisms built into the agreement which measure the service provider on their performance. These measures are often referenced to as SLAs or KPIs. In this video, we’ll be exploring SLAs or Service Level Agreements. Find out more ...
40.6K viewsJun 28, 2023
Service-level agreement Definition
Hospitality at its best 🎯 customer service needs to be top priority. It’s all about giving the customer attention, their space, and as much knowledge about your product as possible, which builds confidence, trust and comfort for them. From that point on it’s in their hands. #hospitality #customerservice #lunch #brickell #miami
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Hospitality at its best 🎯 customer service needs to be top priority. It’s all about giving the customer attention, their space, and as much knowledge about your product as possible, which builds confidence, trust and comfort for them. From that point on it’s in their hands. #hospitality #customerservice #lunch #brickell #miami
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