Calabrio Call Recording Integration with 2Ring Gadgets for Cisco Finesse
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Calabrio Call Recording Integration with 2Ring Gadgets for Cisco Finesse
This brief overview gives you insight into how Calabrio QM (Quality Management) integrates into 2Ring Gadgets for Cisco Finesse. Recording, pausing, tagging, and re-playing a call can now all easily be achieved within the confines of Cisco Finesse, streamlining the agent experience, and giving supervisors quick access to recorded conversations ...
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