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Recently, I spoke with a hotel manager I know. He’s been working in hospitality for over 15 years and shared something interesting. He said this: within the first 10 seconds of an interaction, staff usually already knows whether a guest is likely to receive an upgrade. Not because of status. Not because of how much someone paid. And not because of asking directly. It’s usually a combination of small things — tone, awareness, and how the interaction starts. Experienced travelers tend to arrive ca
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