Dec 13, 2024 · They open a chat window, ask a question, and have their answer within seconds. More than just a self-service option, a live chat app helps you handle customer queries, boost …

As the makers of LiveChat, customer service software for businesses, we wanted to provide the community of our customers and live chat agents with a free typing test.

Apr 22, 2025 · Live chat isn’t just a fancy way to talk to customers but a full-blown toolkit designed to make conversations smarter, faster, and more helpful. To understand how live chat works, …

LiveChat® is the best AI live chat software for business, designed for B2B SaaS companies and ecommerce stores. This powerful customer service software helps you connect with …

Jul 23, 2025 · Live chat software is as a crucial tool for enhancing customer service, increasing sales, and improving overall user experience. As companies strive to offer real-time support …

Jul 24, 2025 · While many people learn to type improvised, the method they use matters more than they might think, especially in high-volume roles like live chat support, administrative …

Chatbots work in your online store like live agents in LiveChat®. They assist your customers across multiple communication channels, sell your products in chat, and seamlessly transfer …

While product training is the key to amazing service, live chat is the key to fast service. Chat with your customers in real-time, see what they are typing in before they send it, and answer with …

Jul 28, 2025 · Live chat agents, in particular, are expected to respond quickly and handle multiple conversations at once. That means typing 60–90 WPM with minimal errors, all while …

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