Corporate history is rich with tales that heed the need for proper change management to drive value from new strategies, plans and tactics — so much so that over the past few years we have seen a ...

Change Leadership Versus Change Management As we reviewed earlier, change management is the technique a company uses to manage the people, technology and process through a change event to achieve a ...

Change resistance is derailing transformations at an alarming rate. It’s no surprise that, according to Forrester’s Business And Technology Services Survey, 2022, change resistance is among the five ...

When I tell people I studied organizational psychology, they pause and ask, “What is that, exactly?” It’s a fair question. Organizational psychology isn’t something most people hear about unless ...

What if your organization's next major transformation is almost certain to fail, not because the strategy is wrong, but because your people are too burned out to execute it? For the last decade or so, ...

Roger Martin, dean of the Rotman School of Management, University of Toronto, is interviewed on the subject of "design thinking"—approaching managerial problems as designers approach design ...