Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud.

Ms. Spiers is a contributing Opinion writer. This month, a Colorado engineer named Scott Shambaugh was minding his own business as a volunteer for a code library called matplotlib, a place where ...

With hundreds of millions of people turning to chatbots for advice, it was only a matter of time before tech companies began offering programs specifically designed to answer health questions.

Before we get into it, it's worth remembering that overlays are entirely a personal preference. Everyone’s different and ...

A new study from the Pew Research Center finds teenagers think chatbot-assisted cheating has become “a regular feature of student life.” A new study from the Pew Research Center finds teenagers think ...

Google is being sued after Gemini sent a user down a delusional rabbit hole which ended with their death. Credit: Thomas IllustrationFuller/NurPhoto via Getty Images Google, and its parent company ...

Tesla is rolling out xAI's Grok chatbot to more of its customers' cars, this time in the U.K. and Europe. Elon Musk's AI company (now owned by SpaceX) is facing a myriad of regulatory probes in Europe ...

There’s a wide gap between parents’ estimates of their teenagers’ AI chatbot activities and actual usage, according to new polling data. A majority of teens in the U.S. — 64 percent — indicated they ...

Google is facing a new federal lawsuit from the family of a man who died by suicide after allegedly being influenced by Gemini, the company's artificial intelligence chatbot. The lawsuit is the first ...

Katie Palmer covers telehealth, clinical artificial intelligence, and the health data economy — with an emphasis on the impacts of digital health care for patients, providers, and businesses. You can ...