CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced the latest adoption of ...

Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced an expanded ...

Analysts say this may create interest, but boards will ask: if an agent errs, who pays - the enterprise, the merchant, or the ...

The landscape of IT Service Management (ITSM) and cybersecurity continues to evolve rapidly, with organizations increasingly recognizing the critical importance of robust governance frameworks and ...

The ATA has today announced the finalists for the technical and training awards to be presented at its 2025 Technology and ...

By acquiring the Swedish artificial intelligence company and integrating its technology into its existing people management ...

Software companies are posting solid growth, but investors remain worried about the impact of AI on companies like Adobe and ...

Some analysts during the course of the conference call seemed focused on the number of new users that Monday acquired last ...

Workday agreed to buy AI startup Sana in a $1.1 billion deal. The software maker hosts an analyst day for Workday stock late ...

The Australian Trucking Association has today announced the finalists for the technical and training awards to be presented at its 2025 Technology and ...

Activist investor Elliott Management disclosed a $2 billion stake in Workday stock, making it one of the software maker's biggest investors.