In March 2026, ServiceNow (NYSE:NOW) expanded its AI platform through new partnerships with Aiva Health, Cohesity, and ...

LivePerson Sync enables seamless integration with systems like Salesforce, Microsoft, and ServiceNow, bringing CRM data and workflows directly into the live agent workspace.

LivePerson (NASDAQ: LPSN), a leading provider of predictable conversational AI, today announced the launch of LivePerson Sync in partnership with Coral Active, a leader in enterprise contact center ...

Last year, Microsoft Corp. Chief Executive Satya Nadella made the claim that “SaaS will dissolve into a bunch of agents” sitting on top of CRUD databases. In describing how software-as-a-service ...

While Salesforce has mitigated SaaSpocalypse risks via Anthropic, its Frankenstein architecture creates a heavy Integration ...

Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

Bonfy Unveils First Data Security Platform for AI Agents, Shadow AI, and Enterprise GenAI Workflows ...

Zoom is also introducing a real-time deepfake detection tech for meetings ...

Project SnowWork targets tasks like forecasts, churn analysis, and reports without data‑team intervention, but analysts caution that trust, pricing, and platform competition will shape adoption.

With up to $10.5?trillion in global cybercrime costs reported by businesses in 2025 1, the need for advanced fraud prevention ...

Pushed toward adopting S/4HANA, CIOs have options, whether it’s modernizing around ECC, adopting a composable architecture to ...