About 160 staffers handle the day-to-day operations of taking and dispatching 911 calls in Milwaukee. This is how it works.

The application window closes this Sunday, August 9, at 11:59 p.m. Arizona time. Residents must complete the formal ...

School starts around Roanoke and the New River Valleys next week.

For nearly four decades, each major technology shift in public safety has expanded the record agencies rely on NiCE to keep. Voice logging preserved what was said. Digital and IP communications ...

Add Us On GoogleAdd as a preferred source on Google NASHVILLE, Tenn. (WSMV) - A Nashville 911 dispatcher used location-tracking technology and a live video link to rescue three people stranded on a ...

It’s the calls for help when a child is drowning that stay with Matt Mendes, a Fresno County Sheriff’s Office 911 dispatcher who has worked his way up to supervisor. Dispatchers rarely get closure ...

JONESBORO, Ark. (KAIT) - In the Jonesboro City Dispatch Center in downtown Jonesboro, dispatchers work 12-hour shifts and sift through thousands of calls every month to keep Craighead County safe.

When emergency strikes, the first people you think of are the police, fire or EMS personnel. But the person many overlook as the real first responder is the 911 dispatcher who picks up the emergency ...

If someone experiences chest pains in Waukegan and calls 911 on their cellphone, the dispatcher on the other end will know precisely where they are and the right questions to ask so the ambulance crew ...

QUINCY–Members of the Joint Emergency Telephone System Board, ETSB, met in executive session Wednesday night to discuss collective bargaining issues before another round of negotiations with the union ...

Vector Solutions, the leading provider of unified agency readiness solutions to help train, prepare, and retain public safety professionals, today announced the launch of a new online training catalog ...