Our Money team helps a reader every week with their consumer issue or financial dispute... Today, the problem comes from a reader called Kevin... My contract with Plusnet was coming to an end in April ...

MILLIONS of broadband and mobile customers will be slapped with bill hikes in weeks – but there are still ways you can avoid being hit now. Most mobile and broadband providers increase ...

HOUSEHOLD bills are set to rise for millions of Brits in just weeks – with everything from your council tax to your TV licence going up. The tax changes will put further strain on household ...

As the price increase is being imposed by Sky, subscribers may choose to terminate their contracts even if they remain within their minimum term. Nevertheless, Ernest Doku, Uswitch broadband expert, ...

Because the price rise is being enforced by Sky, customers can opt to end their contracts even if they're still in their minimum term. However, Ernest Doku, Uswitch broadband expert, warned that some ...

Customer complaints to Ofcom about fixed broadband, landline, pay-monthly mobile and pay-TV services were broadly unchanged in Q3 2025, with overall volumes similar to the previous quarter, according ...

Subscribers to Sky Broadband can choose to switch providers - even if they are mid-contract - if they are unhappy with the price increases due in April. That's the message for customers ahead of the ...

Many household budgets are already being squeezed so it's become even more important to ensure that you're getting the most out of your broadband deal – but millions of UK customers are paying more ...

Millions of households face broadband bill rises this spring. Experts reveal six quick ways to avoid the price hikes and cut what you pay.

Plusnet takes pride in its down-to-earth, friendly UK-based customer service, but can its broadband speeds and connection reliability match those of the best broadband companies? Our latest customer ...