The Salesforce AppExchange Tools Market was valued at USD 3.5 billion in 2024, reflecting strong enterprise adoption of customized CRM extensions and cloud-native applications. As businesses ...

Amir Haramaty on how converting messy real-world speech into structured, workflow-ready data lets enterprises automate tasks ...

Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.

The President and CEO of Salesforce South Asia says Indian firms should take the leap of faith from proofs of concept to ...

From voice agents that tap internal systems, to workflow copilots that eliminate repetitive tasks, to radiology tools that ...

Discover the best AI tools for sales teams to streamline workflows, automate follow-ups, and improve collaboration so teams ...

A lot of the chatter about these worker bots is about how they’ll transform business – but also about how to know if we can trust them to do what they’re told.

Appficiency, a leading consulting company for building and implementing NetSuite solutions, today announced their strategic investment in AskCipher, the first AI-powered interface layer designed to ...

The Internal Revenue Service is preparing to lean on artificial intelligence to keep taxpayer services running even as its ...

Boomi CEO Steve Lucas paints a picture of the experience-centered business, where employees prompt AI agents to enable their systems and complete their work.