As the dealership celebrates its 40th year, Lynn credits her team, community, and faith for the success, specifically with JD ...

Customer pain points occur when a shopper’s needs or goals are disrupted by issues such as long queues, unavailable products ...

New research by the Institute of Customer Service (ICS) reveals half of consumers feel that service is overly automated ...

AI is no longer experimental in retail as nearly half of retailers use it weekly to drive personalization, loyalty and growth ...

Taskrabbit, the platform connecting people to skilled, reliable Taskers from their local communities, today announced the ...

Retail media networks (RMNs) have become a powerful lever in delivering on that trifecta, she said. It helps drive relevance ...

Pantomath Financial Services Group has appointed Abhishek Gupta as managing director and chief customer officer. Gupta brings ...

Pantomath Financial Services Group, one of the largest mid-market financial conglomerates, has appointed Abhishek Gupta as ...

Global luxury brands featured on the platform include Balenciaga, Bottega Venetta, Burberry, Celine, Dior, Loewe, Moncler, Prada, Saint Laurent and Tiffany & Co.

As Australia Post halts US shipping, Cashrewards shutters and Yotpo is winding up, retailers are rethinking their reliance on ...

Team lead by Live Oak of Jacksonville wins competition to buy 19-story building that used to be JEA headquarters and would ...

SoundHound AI (SOUN) to acquire Interactions Corp. for $85 million. Deal expands customer base and growth opportunities, ...