Officials with Pittsburgh Regional Transit are reporting disruptions to their customer service phone lines. Riders trying to ...

DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...

Rep Data, a leading provider of full-service market research and data quality solutions, has expanded their Research Desk ...

Bisignano spoke about the agency's "enhanced workflows" even as the SSA faces staff reductions under the Trump administration ...

The Core Transit unionization process is heading to a vote after disagreements between management and union advocates forced ...

Brevard County-based Health First Health Plans has earned the prestigious J.D. Power 2025 Customer Service Certification.

JXN Water is currently unable to pay $31 million in invoices and is likely not going to be able to make a $5 million bond ...

Many customers said they have been buying bottled water, even when their tap water is not discolored, to be safe, despite ...

The co-chairs of Connecticut’s Government Oversight Committee express concerns about the proposed sale of Aquarion to a ...

At the Service Trade Fair held in Beijing on September 12, 2025, Qunar Travel was awarded the "Digital Intelligence Influence" Pioneer Case for its innovative AI customer service ticket assistant, ...

One EDF customer, who lost their mother, was warned that charges would increase after a Direct Debit was cancelled.

More than 8,600 taxpayer services employees have left the IRS under the Trump administration so far — about 20% of all staff working in that capacity.