Over the past five years, Amazon’s stock is up more than 50%, but employees have complained about his recent messaging.

On today’s episode of CBT Now, Shep Hyken discusses the importance of recovery in customer service and how to do it ...

New financial products that conceal their true costs and terms.  For help with those problems, millions of consumers in the U ...

"Federal Trade Commission rules include an advance-fee ban," says Pack. "This rule prohibits a debt relief company from ...

The Hyderabad Electric Supply Company (HESCO) Chief Executive Officer (CEO) Faizullah Dahri inaugurated a Customer Service Centre at ...

The Fair Work Commission (FWC) recently dealt with a construction manager's summary dismissal. The case arose when the pool ...

FTC says Chegg buried its cancellation process and ignored requests to stop billing Nearly 200,000 consumers were charged ...

Delays in the recall process can leave dangerous products in homes and on roads for weeks or years. Learn how to stay ...

Attorneys and other compliance experts say it's important that financial advisors greet any type of negative feedback with a ...

Yorkshire Water has made changes to its complaints procedure after "inadvertently" pushing customers to a watchdog, according to a report.

From October 2024 to July 2025, a total of 3,743 complaints were submitted to MahaRERA. During this time, MahaRERA resolved a ...