New complaint handling rules send a ‘clear warning’ to telcos: ACCAN Telecommunications consumer interest lobby group the Australian Communications Consumer Action Network (ACCAN) says the enforcement ...

On February 27, 2024, the California Department of Financial Protection and Innovation (the Department) entered into a public consent order with a company that provides consumer financial services to ...

UK telecoms companies have demonstrated a significant improvement in their complaint handling, according to a new report from the industry regulator, Ofcom. The research compares customer service ...

In its July 2024 consultation paper, the FCA consulted on extending the following rules relating to handling of complaints about motor finance discretionary commission arrangements (DCA complaints) ...

DUBLIN--(BUSINESS WIRE)--The "Medical Devices: Developing Effective Post Market Surveillance and Complaint Handling Systems" training has been added to ...

Ofcom research compares how the UK’s broadband, mobile and landline customers rate their providers for customer service – including call waiting times, complaint handling and overall satisfaction. The ...

DUBLIN--(BUSINESS WIRE)--The "Medical Devices: Developing Effective Post Market Surveillance and Complaint Handling Systems Course" training has been added to ResearchAndMarkets.com's offering. This ...

LITTLE ROCK -- University of Arkansas at Little Rock law professor Robert Steinbuch has focused much of his complaints about the awarding of named professorships in the William H. Bowen School of Law ...