IT service providers must design around the customer’s voice, align every interaction to their success and leverage feedback ...

Attorneys and other compliance experts say it's important that financial advisors greet any type of negative feedback with a ...

As artificial intelligence becomes more embedded in underwriting and customer service, advisers are perfectly positioned to help clients understand what it means for their cover, data and privacy.

Fashion brand Decjuba has joined a growing list of retailers using Keeyu, a startup building AI tools to predict and fix ...

Is 'culture fit' hiring hurting your innovation? Learn how it creates groupthink and proven strategies to build diverse, ...

Cloudsquare, a Salesforce-based lending platform for alternative finance, is celebrating a milestone achievement with long-time customer CapFront, a provider of ...

Customer loyalty is the greatest reward in the cutthroat world of e-commerce. Getting a new client is costly. It is much more profitable to keep the one that already exists. […] ...

And it showed me that the agency-client relationship could function more like a fractional chief revenue officer role—that is ...

Originally published at How Blue Cube Secured Critical Client Communications with EasyDMARC by Sona Mirzoyan. About the Customer Headquarters: United Kingdom, BrentfordFounded: 2003Website: ... The ...

China’s e-commerce leader has signed a contract with the country’s No. 2 wireless carrier to deploy its Pingtouge or “T-Head” ...

A bear was euthanized in Vernon, New Jersey, after police say it attacked a dog and bit an elderly woman. FOX 5 NY's Meredith Gorman speaks to Sean Clarkin, the man who led the bear out of the store ...

Cybercriminals have stolen personal information belonging to customers of Balenciaga, Gucci and Alexander McQueen, according to the brands’ parent company, Kering.