Available only through Call Center Coach , the Servant Leader App is the first Leadership Execution System that operationalizes Servant Leadership for contact center supervisors. It is not a generic ...

U.S. President Donald Trump is expected to talk with Chinese leader Xi Jinping in a push to finalize a deal to allow the ...

Several community members from Seattle’s Capitol Hill neighborhood called on King County Council to delay plans for a ...

President Donald Trump should not accept a “halfway deal” with China over the social media app TikTok, The Heritage ...

Fortepianist Daniel Adam Maltz will perform in concert at 7:30 p.m. Friday, Sept. 19, at the Amentum Center for the ...

The Republican president has repeatedly extended the deadline on TikTok’s fate and was noncommittal on an agreement when ...

ATLANTA — More than two weeks after the Georgia Supplemental Nutrition Assistance Program’s call center went down after a cyberattack, the call center has opened and closed again. In the latest update ...

CASTLE ROCK, Colo. — When a United Airlines call center agent took a call from a Colorado passenger in May, the agent transferred the call to an external number without validating it, sending the ...

The call Friday between US President Donald Trump and Chinese President Xi Jinping promises to determine the fate of TikTok — and potentially ease trade tensions between the world’s two biggest ...

SUN CITY WEST, Ariz. — The double shooting at a Sun City West retirement community on Tuesday has now been ruled a murder-suicide, according to MCSO. Officials say 81-year-old Glen Fifarek shot his 80 ...

Review: My concerns about the durability of Apple's thinnest iPhone were put to rest when I got my hands on it. And despite a ...

FaceTime "Communication Safety" feature: A newer addition to iOS 26 appears to be the FaceTime "Communication Safety" feature ...