But what about Builtin.com? What’s that? You haven’t heard of Built In? It’s the newest online job-search engine, focused on tech jobs, so I’m not surprised you know little or nothing about it. If you ...

What was the biggest content moment of the past year, and why? As I set out to answer this question, I expected to say that the biggest content moment of the past year was the moment—surely it had ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

As a technical writer, you likely work with a myriad of different files for each project you work on; a single document or document set can often be derived from dozens if not hundreds of source files ...

I’m about to start doing my taxes on my own for the first time. How hard can it be? All I do is put a bunch of info on a form and send it to the IRS. Oh no! Oh, what a mess. I wonder who’s watching me ...

Data visualization involves two key concepts: big data, and summarizing results in a visual format. And both of these concepts support more effective content creation. Big data refers to the systems ...

Following a successful presentation to STC Phoenix on Plain Language and Simplified Technical English, NAU Senior Lecturer Erika Konrad and alumna Karen Field Carroll joined TechWhirl for a Fast 5 ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

This week, Google launches the second Season of Docs (GSoD) program, where technical writers of all levels of experience team up with developers of free and open-source software (FOSS) to improve ...

Editors Note: This eLearning Standards and Style Guide Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and ...

Editors Note: This Project Charter Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We welcome ...