Here is a common scene: A supervisor agrees to write your letter of recommendation with one condition—you draft it. Shocker. We, too, were surprised the first time this happened to us. We assumed ...

After doing PR for nearly four decades, I can remember the time when I would type a letter introducing myself or my employer and mail it to a newspaper editor or broadcast journalist in hopes of being ...

Whether it’s for hopalong boots or a doll that’ll talk and go for a walk, Santa receives hundreds of thousands of letters this time of year from hopeful children. And those letters can be sent to the ...

There are times when you’ll need to type a character that isn’t displayed on your keyboard, be it a letter with an accent, the degree symbol, or a currency symbol. Special characters are common in ...