The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Macroeconomic factors, like rising inflation and increasing global competition, led to trying times recently for professional service companies. As a result, many have been struggling to grow their ...

In the professional services arena, large and small firms alike are finally abandoning spreadsheets in favor of CRM systems made especially for them. In fact, commercial CRM adoption among ...

There are two ways to deliver customer relationship management (define) systems. The applications can be hosted by a third-party service outside of an organization, or deployed and managed by in-house ...

An introduction and link to PC Mag’s full review of Zoho CRM, which it gives three out of five stars and rates as ‘Good’ – and cheap ($0 to $25). “Zoho CRM isn’t much to look at, but its drab ...

It's atypical of serial entrepreneurs to leave the bright lights of consumer technology for the big, bad world of B2B, but that's exactly what Brad Bostic did. Founder of the people-powered search ...

Salesforce ($CRM) announced that the pharmaceutical giant AstraZeneca ($AZN) will deploy Agentforce Life Sciences for ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.