In a rapidly evolving digital landscape, modernizing workforce management systems has become an urgent priority for federal agencies to remain competitive and efficient. During a recent podcast ...

BLR announced that TrainingToday, its workforce training platform, has been awarded in the Best Advance in Learning ...

Federal agencies are under mounting pressure to modernize their aging human resources and workforce management systems. According to the U.S. Office of Personnel Management (OPM), approximately 75% of ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

Drexel University has developed a hospitality training program which brings Drexel’s faculty, external corporate partners, and industry experts under one custom training initiative to support, train, ...

A new report finds that Colorado’s approach to preparing its workforce isn’t sustainable and calls for a structural overhaul of the state’s postsecondary and workforce system to address a growing ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Eversource plans to implement approximately 85 digital training applications by 2026 to modernize core utility programs. The digital tools include custom eBooks and mobile apps designed in ...

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...