Marketing, sales, and customer service teams require accurate, up-to-date information for effective interactions with leads and clients. However, updating records is challenging and time-consuming if ...

The best CRM software is generalized sales tools that allow businesses of all sizes to manage and track customer interactions and streamline processes. The software offers a mix of core and advanced ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

It’s no longer a question of when artificial intelligence will have a seismic impact—it’s happening now. As you’ll see when you read through our report outlining the leading vendors in 11 important ...

Kelly is a former Editor, SMB at Forbes Advisor, specializing in starting and marketing new ventures. Before joining the team, she was a Content Producer at Fit Small Business where she served as an ...

Explore the possibilities of free CRM software with our comprehensive guide. Discover the best solutions to manage customer relationships and drive business growth without breaking the bank. Several ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Artificial intelligence (AI) customer relationship ...

The pandemic and its dislocations are (knock on wood) mostly behind us, but another source of disruption, artificial intelligence, seems poised to change the way we live and work. AI is not new, of ...