Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Ello is a psychological AI companion designed to improve mental well-being. It aims to question its users' thought patterns.

Created by Elon Musk’s startup xAI, Grok is an AI chatbot that seeks to differentiate itself from its competitors by being ...

A new report Tuesday by researchers at the Massachusetts Institute of Technology and the Boston Consulting Group, who ...

And while these personas can be generated through most any chatbot, it seems that OpenAI’s 4o model is the origin point and, per Lopez, the only model where they appear “out of nowhere.” The spreading ...

On a special episode (first released on July 3, 2025) of The Excerpt podcast: Chatbots are sometimes posing as therapists—but are they helping or causing harm? Psychologist Vaile Wright shares her ...

However, reports from AI chatbot creators ‘show that a very small percentage of people, often less than 1%, have any kind of ...

However, a particular kind of generative AI technology, the AI chatbot, is set to usher in something even worse than a dying human internet. If researchers at the University of Cambridge are correct, ...

In tweaking its chatbot to appeal to more people, OpenAI made it riskier for some of them. Now the company has made its ...