This is one of those stories where the stakes may be small but the issues raised are large, reflecting how difficult it can be for consumers to navigate customer-service obstacle courses. Huntington ...

GRAND RAPIDS, Mich. — Spectrum Health, a Grand Rapids-based health care provider, warned Monday of vishing scams where callers appeared to use Spectrum Health phone numbers. In a vishing scam, a ...

A robocall scam that has been reported by various Midwest and East Coast media is also happening in Washington state. On March 13, a News Tribune reporter received a call purporting to be from an ...