When it comes to automotive service facilities, Consumer Reports members prefer independent shops—and, in some cases, chains—over dealerships, according to our annual survey. The survey results show ...

Finding a trustworthy repair shop is one of the most important parts of keeping your vehicle properly serviced. It can be a challenge, but CR’s expert guidance can help you size up service facilities ...

The REPAIR Act would require automakers to give independent repair shops the data needed to fix increasingly complex cars.

When a 2023 Ram 1500 rolls into an independent repair shop with a check-engine light, the technician plugs in a professional scan tool and hits a wall. The truck’s secure gateway module demands a ...