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ServiceNow boasts about years of sweat equity that went into making its AI agents smarter

80 billion workflows makes a difference Though some recent studies cast doubt on the ability of AI agents to complete complex ...
CIO

ServiceNow embeds Anthropic Claude as its default Build Agent model

ServiceNow Build Agent has a new default AI model: Anthropic’s Claude. ServiceNow will also use Claude to power other ...
FOX59 News

Voice2Me.ai Unveils the World’s First Multimodal AI Voice Agents for ServiceNow—Live in Minutes, Not Months

Fairfax, Virginia, May 01, 2025 (GLOBE NEWSWIRE) -- Voice2Me.ai today announced the debut of the industry’s first multimodal AI agent platform for ServiceNow and beyond. Building on the company’s ...
Business Wire

ServiceNow and Microsoft Expand Strategic Alliance to Modernize the Front-Office With Copilot and AI Agents

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced an expanded strategic alliance with Microsoft to modernize front-office ...

ServiceNow and Anthropic partner to help customers build AI-powered applications, accelerate time to value, and apply trusted AI to critical industries

Claude is the default model powering ServiceNow Build Agent, helping developers of all skill levels to build and deploy agentic workflows that can reason, act, and execute autonomously ServiceNow is ...
Business Wire

ServiceNow Introduces AI Agents Built for the Telecom Industry to Drive Productivity Across the Entire Service Lifecycle

BARCELONA, Spain--(BUSINESS WIRE)--Mobile World Congress: ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the introduction of AI agents for the telecom industry.