In what appears to be a direct response to anti-competition claims raised in the ongoing FCC v. John Deere Right to Repair lawsuit, the equipment manufacturer has released an updated digital service ...

Leading cryptocurrency exchange Binance has launched a new portal dubbed the Deleted Account Service Tool. In an X post, the digital asset service provider acknowledged that there was no need for ...

In today’s competitive business environment, customer service is not just a support function; it’s a powerful marketing tool. For CMOs and marketing professionals, leveraging customer service can ...

The torque wrench is one of the most important tools for equipment maintenance and reliability when securing critical parts to exact tolerances with zero margin for ...

Timely replies and human-centered support on social media aren't optional anymore – they're expected. Here’s what brands need to know to get it right. Every tweet, direct message, and comment holds ...

PPL Electric Utilities is making it easier for small businesses, contractors and builders to create and track work requests for new service. An on-line work order for new service can be entered in ...

We all know the pain of sticking with a system or tool that no longer serves our purpose. You try to make do with workarounds and learn to adapt your work to the failing tool until you can take the ...