CAMBRIDGE, Mass.--(BUSINESS WIRE)--Oblicore, the leading provider of ITIL-based SLA Management software, today announced that YPHISE, an independent research firm, has certified Oblicore Guarantee as ...

The more I hear about service-level management, the more I think it’s a smart idea. And certainly, as companies are holding off on gear and application expenditures, it’s a project that just might get ...

Software that manages the delivery of guaranteed levels of network services and application availability within an organization. An SLM system uses event management and reporting components to gather ...

For each of the past three years, EMA has surveyed enterprises to understand changes in service-level management adoption. Our approach again this past year was to mirror the questions from the prior ...

Establishing agreed upon services levels for database applications is of the utmost importance for assuring that performance meets required criteria. Without pre-determined, negotiated service level ...

At Hudson’s Bay Company in Ontario, storage provisioning is often a time-consuming series of handoffs between users and technical support. That’s why Laurence Whittaker, supervisor for Enterprise ...

Assuring optimal performance is one of the most frequently occurring tasks for DB2 DBAs. Being able to assess the effectiveness and performance of your database systems and applications is one of the ...

The Jobs Platform is expected to be open in 2026. Separately, the CEO of applications expects 10 million people to complete AI-related certifications by 2023. Dyson unveils a new AI robot vacuum, ...

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Floyd Strimling, VP of Community, Technical Evangelist at Zenoss, stopped by to discuss Zenoss 4.2 and what his company is doing to address the growing need to manage "services" rather than systems.