Online patient portals are an increasingly popular way for health systems to allow appointment scheduling, with many major electronic health record vendors offering them as an option. But a study of ...

Schools regularly have mock tornado, earthquake and fire drills in preparation for severe weather. Businesses practice lock-downs and put communication plans in place in case of other threats. But the ...

Data shows patients overwhelmingly want self-scheduling options when booking healthcare appointments. It’s convenient and is more in line with today’s consumer experience expectations. Self-scheduling ...

When we think of technological breakthroughs, two companies immediately come to mind—Microsoft and Apple. The success of the two tech giants can be attributed, in part, to their recognition of the ...

As competition from major retailers and big tech companies continues to infiltrate the marketplace, online patient scheduling options are now a must-have feature for hospitals and health systems.

Benefis Health System, a nonprofit, independent health system based in Great Falls, Montana, serves a 38,000 square mile region with many very rural communities. This means the health system has many ...

Advanced access often begins as an attempt to curb no-show rates, assuming that the longer a patient must wait for an appointment, the more likely he or she will forget about it. The first step in the ...