Packages that are "lost" before reaching their destination don't disappear forever, and many of them can be purchased online ...

This corner of the website sells returned (known as open-box), used and pre-owned items for a snip of the cost. It spans almost every category and items only go back up for sale once they’ve passed ...

In a survey, nearly 60 percent of retailers said they had policies that refund customers for items that aren’t financially ...

Up until now, shops desperate to secure a sale have made it incredibly easy for customers to return items, typically not charging a fee for the service and in some cases, offering a "try before ...

In just the category of clothing, where worries over fit can deep-six an online sale, free returns have ... extend to vehicle emissions and returned items going into landfills.

Sivitter: Customers return items for many reasons ... Overhead costs associated with conducting the sale (like shipping), return shipping, repackaging, and restocking or disposal erode profits ...