Oracle's efforts to please its UK users seem to be succeeding, with a survey finding customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...

Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told silicon.com: "Areas of issue are ...

Oracle database customers running version 11g Release 1 have until the end of this month to upgrade, or else face increased annual maintenance fees. The vendor provides five years of Premier Support ...

Oracle?s planned takeover of Siebel Systems has sparked fears among the latter's customers that support will be dropped, that maintenance costs will increase and that they will be forced to adopt ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...