Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for top-notch service. Consistent, high-quality customer service is a key element ...

Streaming services have revolutionized the way media content is consumed, especially when it comes to live sports. Delivering a high-quality streaming experience to sports fans is no simple feat, and ...

Between Netflix, Zoom, Spotify, Microsoft Teams, video games and YouTube, almost every tool we use to entertain ourselves and work from home consumes bandwidth. Numerous streaming platforms and ...

Research has found sharing real-time air quality readings in developing countries can reduce air pollution and lead to lower mortality rates. Research co-led by The University of Queensland has found ...

Real-time quality control (QC) in laboratory medicine represents a transformative approach, harnessing patient data and advanced statistical techniques to continuously monitor analytical performance.

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

GL Communications, a global leader in telecom test and monitoring solutions, highlighted the growing operational challenge of ...

It wasn’t that long ago that few people were monitoring the air—not the government, not its citizens. Today, weather apps provide estimates of outdoor air quality, and the government’s own air quality ...

At present, Delhi does not have any system to monitor water quality in the Yamuna on a real-time basis. Instead, samples are ...