Microsoft rolled out a new add-on to its Premier support program on August 10 that is aimed at companies with mission-critical needs. That new add-on,""=""> is designed to provide the "fastest ...

As the pieces of Microsoft's recent sales reorganization are continuing to fall into place, Microsoft is undertaking a massive overhaul of its Premier Support organization -- its services unit that ...

"Microsoft Unified Support" is the company's new program aimed at providing technical support to organizations. Microsoft Unified Support will be replacing the current Premier Support program. The new ...