Campaigners have called for action amid reports a growing number of households on smart meters are being cut off by energy companies. A rise in the so-called 'switch by stealth' of people being forced ...

Customers' fears that they could be forcibly switched onto prepayment energy meters may be putting people off getting smart meters, MPs have warned. Last winter smart meters were used to switch some ...

In today’s world of “digitalised everything”, smart metering takes on an entirely new meaning, becoming an important ...

Add Yahoo as a preferred source to see more of our stories on Google. Thousands of energy customers who were forced to have prepayment meters installed in their homes are set to receive compensation ...

Prepayment or ‘pay-as-you-go’ meters are a type of gas and electricity meter that require you to pay for your energy before you use it. This is different to a credit meter where you pay for your ...

Debt agents working for British Gas broke into the homes of vulnerable customers to fit prepayment energy meters. British Gas has agreed to pay £20m into a redress fund and compensate customers to ...

WITH an energy price hike looming, consumers are looking to save money on their household bills by being more efficient. Oli Hall, who lives in social housing in Gosport, said he had made changes to ...

Maharashtra's smart meter rollout faces backlash as consumers voice concerns over lack of consent and rising electricity ...