In 2014, Jamie Nordstrom shifted from running nordstrom.com to becoming president of the department store division — a move supporting Nordstrom Inc.’s evolution toward integrating its operations.

It's easy to think that a brand has to be a digital native to offer a superior digital experience. Nordstrom shows that absolutely doesn't have to be the case. Leveraging a long history of peerless ...

As competition for the prestige beauty shopper grows more fierce, Nordstrom is aiming to kill its competitors with kindness — or rather, service. Facing an increasingly discerning set of consumers who ...

The more things change, the more they stay the same. At least, that's Nordstrom's philosophy on service. However, the retailer - which started out in shoes, long before the dawn of the internet - has ...

Nordstrom has a way with customer service and the customer experience. And if you haven’t been keeping up with the Seattle-based retail giant lately, you've missed some approaches and enhancements in ...

Nordstrom has expanded its reserve online, try in store service to 43 stores nationwide, including 14 in California, two in Colorado, one in Atlanta, four in Illinois, two in Maryland, three in New ...

At a recent conference call Blake Nordstrom, president and CEO of Nordstrom, the fashion department store company, indicated that their newest store opened in Salt Lake City, Utah with 150 mobile ...

In an effort to be closer to customers and better serve them on their own terms, Nordstrom has opened a service hub in Newport Beach with another planned for Manhattan Beach. The luxury retailer’s ...

Nordstrom has appointed Brent Beabout as EVP of Supply Chain, according to an internal email from Co-President Erik Nordstrom to employees. Beabout will assume the position effective April 3. The ...