Employees need better knowledge management and information findability if they’re expected to do their best work.

New survey data from project management software provider Wrike shows that more than three-quarters of knowledge workers are overwhelmed by the volume of apps they’re using and yearning for a “single ...

As the world slowly recovers from the pandemic, many knowledge workers find themselves at a crossroads. On one hand, the prospect of returning to the office stirs up a cocktail of dread and nostalgia.

Knowledge worker. I remember the first time I heard that term. It was in the early '90s, when futurist Alvin Toffler was talking about the knowledge economy. (Though it was Peter Drucker who coined ...

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

HOUSTON--(BUSINESS WIRE)--APQC, the benchmarking and best practices research firm, has named eight organizations as recipients of its 2025 Excellence in Knowledge Management (KM) recognition program.

Explore how employers can effectively support knowledge workers in adapting to the rapid changes brought by AI. Discover strategies for training, policy adaptation, and cultural shifts that can ...

Companies are sitting on a wealth of valuable data that could be used to share relevant information with employees to improve the customer experience. However, this data can often be buried in ...

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David Zweig is a Professor of Organizational Behaviour and Human Resource Management and past Chair of the Department of Management at the University of Toronto Scarborough (2011–2020). He holds a ...