Some customers do the darnedest things, don’t they? Read how one insufferable woman insists an off-duty waiter on a lunch date continue working on her day off. See the story below for more. I’m a ...

Add Yahoo as a preferred source to see more of our stories on Google. An irate customer who threw a cup of scalding coffee at a McDonald’s employee at a location in Saginaw, Michigan, was so ...

Sonos’s chief executive has taken questions from irate customers as the problems surrounding its disastrous app update continue. In April, Sonos announced that it was launching a new version of the ...

Officers were dispatched to the restaurant for an irate customer. The worker stated that a customer realized his order was wrong he returned with his mother and became angry after the worker said a ...

Dealing with irate customers can be extremely stressful for call centre workers but Japan’s SoftBank Corp thinks it has a solution: artificial intelligence-enabled software that softens the tone of ...