eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Genesys takes another step in its significant progress toward the goal of becoming the leading contact center solution provider. More than once this year when a contact center company made an ...

DENVER--(BUSINESS WIRE)--Today at Xperience 2024, Genesys®, a global cloud leader in AI-powered experience orchestration, announced the availability of native journey management capabilities for the ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-powered experience orchestration, today reported the results for the third quarter of its fiscal year 2024 (Aug. 1- Oct. 31, 2023 ...

SAN FRANCISCO--(BUSINESS WIRE)-- Genesys®, a global cloud leader in AI-powered experience orchestration, today announced an expanded collaboration with Salesforce (NYSE: CRM), the #1 AI CRM, to ...

RESTON, Va.--(BUSINESS WIRE)-- MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today an agreement with Genesys® to offer the MAXIMUS Genesys Engagement Platform ...

Genesys Cloud ARR reached nearly $1.9 billion in the fourth quarter and NRR exceeds 120% for the last 12 fiscal quarters SAN FRANCISCO, April 02, 2025--(BUSINESS WIRE)--Genesys®, a global cloud leader ...

Cloud customer experience provider Genesys and Google Cloud have announced an expansion of their strategic partnership to help organisations connect customer support and experiences in a more ...

Today Genesys announced, in a blog authored by Tony Bates, CEO, Genesys, that going forward the company will concentrate research and development, as well as sales, marketing, and operational ...

Company continues strong global growth with more than 40% of revenue coming from outside of North America during the quarter Adoption of Genesys AI rapidly accelerated throughout the quarter, ...