The plan to institute a forced or “standardized” distribution of performance ratings upon the federal workforce has survived ...

State government plays a crucial role in the lives of citizens, providing vital services to vulnerable populations. The pressure on state government to deliver effective and efficient services has ...

Many years ago, when we were first introduced to the world of performance management, we became zealots, believing that cities and states were entering a brave new world in which government services ...

We’ve known for a long time the best ideas in government performance don’t always start in Washington. They come from state capitols, city halls and county offices, places where leaders are solving ...