In the past, my company had problems with employee morale, retention and even performance. But when I began to introduce innovative training programs, not only were my employees more skilled and happy ...

FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--iQor, a leading managed services provider of digitally enabled business process outsourcing (BPO) customer experience solutions, has launched Symphony [AI] TM, a ...

Today, companies face significant scaling challenges, especially with employee development and retention. The key issues include high employee turnover, lengthy onboarding and adaptation processes, ...

Gamification has become one of the most gleefully despised buzzwords in the digital sphere in recent years. The growing consensus is that gamification is one of those made-up, over-rated trends, not ...