The idea of a machine acting as a customer has been speculated about in conjunction with emerging technologies for several decades. As early as the 1980s and 90s, visions of "smart" internet-connected ...
Machine Customer refers to software programs, autonomous devices, or both that act as actors engaging in transactions such as purchasing goods and services on behalf of humans or other machines. In ...
Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. Imagine you're relaxing on the couch on a Friday night, engrossed in a movie ...
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