What's an acceptable tip for a driver who delivers a $20 pizza? A TikTok video purporting to show a DoorDash delivery driver in Texas swearing at a customer over the $5 tip she gave him has gone viral ...

In the restaurant business, tips aren’t an added bonus they’re sometimes the majority of a waitress’s salary. That’s why so ...

A video viewed nearly 13 million times shows a server yelling after a customer who reportedly left a low tip. The shockingly rude and sarcastic service from a restaurant's waitstaff is seen in several ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

In the last few years, tipping has changed from a gesture associated with being served in a sit-down restaurant to a dreaded part of nearly every business interaction. From fast food restaurants like ...

A server claimed in a now-viral video that a customer once demanded a refund after being "tricked" into leaving a tip. The video was posted to TikTok on Sunday by Madi Montes (@madison_montes). The ...

Tipping is one of the most debatable subjects when it comes to customer service. While the average tip for exemplary service in the United States is about 20%, it can fall to as low as 6% when the ...

Even five years ago, almost every customer in a HubSpot survey rated an “immediate” response as important or very important. With more companies offering automated round-the-clock support to keep up ...