Decagon AI Inc., a startup that builds artificial intelligence-powered customer service agents for businesses, has closed on its third major funding round in the space of just 12 months, raising $131 ...
Building AI agents today is often slow and overly dependent on engineering teams or costly professional services. As AI adoption accelerates, frontline teams need a direct role in shaping and ...
SAN FRANCISCO--(BUSINESS WIRE)--Decagon, the leading innovator in AI customer support agents, today announced it has raised a total of $100 million, including its latest Series B funding round, ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More “In the AI customer support chatbot space, we see more flashy demos than ...
One red-hot category in the generative AI space is customer support, which isn’t surprising, really, when you consider the tech’s potential to cut contact center costs while increasing scale. Critics ...