From manufacturing and logistics to finance and customer service, automation is redefining how work gets done.
Learn how adopting a long-term automation strategy can align every project with overarching business objectives, ensuring sustainable growth and competitiveness in an Industry 4.0 landscape. See how ...
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Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. As customer expectations for outstanding service and experiences continue to ...
In previous blogs, I have touched on automation from different aspects or levels. On the micro level, we have seen that back-of-house activities can, and should, be as automated as possible for ...
Summary: Business leaders are under immense pressure to deliver results in the face of market challenges. Automation is an immediate way to improve efficiency and productivity across every department.