Seattle’s fire department used artificial intelligence for more than two years to analyze medical 911 calls raising questions ...

The Seattle Fire Department started using AI technology during live 911 calls in 2023. There hasn't been any public review ...

Emergency call centers across the United States are testing artificial intelligence systems designed to sort non-emergency calls from urgent ones, freeing human dispatchers to focus on ...

The Vail Public Safety Communications Center on Tuesday will ask the Vail Town Council to fund an estimated $51,000 integration of Aurelian AI non-emergency call-taking software into the town’s ...

Kitsap 911 has introduced a new AI bot, named AVA, to answer its new non-emergency line. The Kitsap County Sheriff’s Office says that while every call matters, not every situation requires an ...

(TNS) — Within months, New Orleans’ 311 callers may reach an artificial intelligence agent instead of a human operator. The AI agent has been trained on the last three years' worth of 311 calls. It's ...

A new study from scientists at the University of California San Diego in collaboration with the University of Pittsburgh School of Medicine, Johns Hopkins University, and other institutions, ...